Activity 1.2 B
Establish what you know
The aim of this activity is to understand what people in your team or across your organisation already know about a problem and existing efforts to solve it.
As individuals you may only know a little about the problem, but as a wider group you will often know a significant amount about the problem. We call these ‘unknown knowns‘ – the things that you don’t know that other members of your team do know.
This exercise is designed to make this information about the problem known to everyone in the group. We like Frog Design’s ‘Knowledge Hunt’ approach to exposing these unknown knowns. We have suggested tweaks to the exercise in the instructions below.
Things to consider
- Make sure you review any accountability or feedback mechanisms that might provide insights into how the disaster-affected population experience the problem.
- Remember that ‘knowledge is power’. Even among staff and partners there might be power issues, and in conflict settings there might be people who identify or are identified with different actors in the conflict. It is vital to set a tone that provides equality and inclusion in the process, while also ensuring that any answers are backed with credible evidence.
Frog Design (2016) Collective Action Toolkit.
[See p 22 for Knowledge Hunt exercise]