There are different ways that you might capture first-hand observations of the delivery of humanitarian programmes and the experience of those involved. Consider some of the following options:

• Peer-to-peer observation: looking at how other actors might be tackling this problem
• Non-participant observation: just observe what happens in a process or situation
• Shadowing: follow the ‘problem holder’ around while they are dealing with the problem (to be used with humanitarian staff)

See also

Observe the problem