Coordination is a key aspect of humanitarian action so it is important to understand how best to engage. At a global level and, where deployed, at a national-level, the Cluster system maintains valuable technical oversight of related products and services and is generally effective in enhancing cooperation to prevent gaps and overlaps. Each Cluster supports new solutions as well as evaluating existing ones.
UN OCHA plays an important role, particularly at a regional level, providing useful links to inter-agency working groups, as well as to sector clusters within the Cluster system. OCHA offices are an important source of advice on networking opportunities, and frequently act as the focal point for engagement with the private sector. OCHA helped establish the Connecting Business Initiative that is transforming the way the private sector engages before, during and after crises.
While each cluster is hosted by a UN agency at global level, several clusters have a separate technical lead agency. For example, WASH is led by UNICEF and technically supported by Oxfam; Shelter is led by UNHCR and technically supported by IFRC. To search for solutions, it is useful to contact technical agencies working at the field level as well as local cluster coordinators.
Increasingly, local-level technical working groups also complement the more formal sector clusters. Such inter-agency or inter-sector groups are also set up in situations where formal clusters are not deployed. For example, cash programme coordination groups are often established during humanitarian operations as this is a cross-cutting function, and national consortia are established to address the needs of local civil society, for example, the Somalia NGO Consortium.
Although not always possible, you can learn first-hand about positive and negative experiences by visiting offices or field sites if you have appropriate connections, approval and authorisation. In general, members of the local humanitarian community will provide advice on what solutions have been tried in response to a particular problem. Take a look at OCHA’s Guide to International Humanitarian Aid Architecture and consider how you might be able to engage the relevant groups.