You will probably find that there are multiple phases to your scaling journey between ending your pilot and reaching your endgame. If your endgame is where you eventually want to end up, your Scale Goal is the goal you are hoping to achieve in...

Scale Panorama

The purpose of this activity is to imagine you have reached your scale goal and to develop a short narrative that describes the journey you have taken. Think of it as having scaled a mountain and looking back at the path you have taken, noticing...

Scale Bridge

Once you have your Scale Assessment Map and Scale Aspiration Map, you will need to identify the gaps between the two. This will show the distance you have to travel between where you are now, and where you want to be. You will also need to...

Scaling Aspiration Map

The Scaling Aspiration Map is intended to help your team to imagine what the future state of each of the areas in the Scaling Assessment Map would look like at the point when you have reached your Scale Goal. It is the same as the Scaling...

Theory of Scale

When you have completed the Scaling Bridge activity, ordering the different scale components into a Theory of Scale allows you to test the logic and sequencing of activities, and other dependencies and assumptions you have made. Using the Theory...

Scalability Checklist

MSI’s Scalability Checklist is “intended to stimulate, not substitute for, serious dialogue and analysis. It is best used not as a scorecard to determine what can be scaled up and what cannot, but as an aid to prioritize alternatives and as a...

Scaling Assessment Map

The Scaling Assessment Map is designed to provide a mutually exclusive, collectively exhaustive (MECE) overview of your solution and key considerations for scaling. It will provide your team with a baseline from which you can plan your scaling...

Bundle Ideas

Bundling Ideas encourages you to cluster similar ideas together, identify the best aspects of those ideas, and then combine different clusters of ideas into bundles. These then become themes that can use to start building concepts. As IDEO...

Narrow the Set

Once you have bundled your ideas into themes, it is time to judge which ones you want to take forward. Narrow the Set involves agreeing criteria to assess the ideas before ranking or judging them. You can use the design criteria in your Challenge...

Pre-Mortem

If you were to develop your concept further, what could go wrong? A ‘Pre-Mortem’ exercise can be used to think of the many ways your concept might fail, for example, by creating real harm for users, by damaging the reputation of your...