Define design criteria
This activity will help you to define the attributes and outputs an innovation needs to achieve to be seen as a viable solution to the problem.
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Revise your problem statement
This activity encourages you to review and revise your problem statement.
Set the problem importance and parameters
This activity will help you set parameters around the 'problem space' so that you can maintain focus and understand what is urgent and what is important.
Diagnose root causes
This activity will help you get below the surface-level understanding of the problem to identify what is causing the problem, and what is contributing to the problem.
Prioritise information and identify patterns
This activity will help you uncover key findings from the Starting Point Assessment, and to structure this knowledge into recognisable themes and patterns for subsequent analysis and interpretation.
Answer outstanding questions
This activity involves carrying out desk reviews, interviews and focus group discussions, and direct observations to answer the questions you have identified in the previous activity.
Identify outstanding questions
This activity will help you to identify and prioritise your outstanding questions – your known unknowns – and the best way to rapidly gather reliable information on each of them.
Establish what is known
This activity will help you understand what people in your team or across your organisation already know about a problem and existing efforts to solve it.
Understand key research concepts
This primer is aimed at familiarising you with some key concepts and frameworks that you will need to draw upon during the rest of the module.
Draft a problem statement
If you have clearly identified your problem, then it is time to develop a problem statement. This is an articulation of your initial understanding of the problem.